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Effective Date: 17/10/2023

Monte Eco Game Reserve (“we,” “us,” or “our”) operates the website http://montecogamereserve.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Identification Information

When you visit our Site, subscribe to our newsletter, book a stay, or engage in other activities, we may collect personal information, such as:

• Your name
• Email address
• Phone number
• Payment information
• Address and other relevant information for booking purposes

b. Non-Personal Information

We may collect non-personal information about visitors whenever they interact with our Site. This may include:

• Browser type
• IP address
• Device type
• Referring/exit pages
• Clickstream data
• Operating system

2. How We Use the Information

• We may use the information we collect for the following purposes:
• To process bookings and payments
• To send you confirmations and updates related to your stay or inquiries
• To send periodic promotional emails, newsletters, or other communications
• To improve our website and services
• To respond to your inquiries and customer service requests
• To comply with legal obligations and resolve disputes

3. Cookies and Tracking Technologies

Our Site may use cookies to enhance your experience. Cookies are small data files that are stored on your device. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain parts of the Site.

We may also use Google Analytics or similar tools to track user behavior and improve our website’s functionality.

4. Third-Party Services

We may share your information with trusted third parties that assist us in operating the Site, processing payments, or providing services (e.g., booking platforms, payment processors). These third parties have their own privacy policies, and we encourage you to review them.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

5. Data Security

We take data security seriously and use appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Request that we stop processing your data for specific purposes

To exercise these rights, please contact us at [Insert Contact Email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Monte Eco Game Reserve

Email: reservations@montecogamereserve.co.za

Phone: +27 (0) 71 410 9716

Address: Mont Eco Private Game Reserve. Driekuilshoogte Road, Montagu, 6720

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